Privacy Policy
Last Updated: January 14, 2026
At Hagere Technologies ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal data you share with us. This policy outlines how we collect, use, and safeguard your information when you use Hagere LMS.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
- Personal Information: Name, email address, phone number, and billing information provided during registration.
- Usage Data: Information on how you interact with the platform, including course progress, quiz scores, and login times.
- Device Information: IP address, browser type, and device type used to access the LMS.
2. How We Use Your Data
We use the collected data for the following purposes:
- To provide and maintain the LMS service.
- To process payments via our partners (e.g., Chapa, Telebirr).
- To generate analytics and reports for instructors and administrators.
- To send administrative information, such as updates, security alerts, and support messages.
3. Data Sharing & Third Parties
We do not sell your personal data. We may share data with:
- Service Providers: Third-party vendors who assist with hosting, payment processing (Chapa), and email delivery.
- Legal Requirements: If required by Ethiopian law or to protect our rights.
4. Data Security
We implement industry-standard security measures, including SSL encryption, secure database storage, and regular security audits, to protect your data from unauthorized access.
5. Your Rights
You have the right to access, correct, or delete your personal data. You can manage your account settings directly within the LMS or contact us at privacy@hagerelms.com for assistance.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Hagere Technologies
Addis Ababa, Ethiopia
Email: support@hagerelms.com